Day: March 31, 2020

Streamline Your Shopping with Our Free “Shop for You” Service

At Wasteless Pantry, we’ve been offering our free Shop for You service since we first opened, but in recent times, this service has become more essential for many of our customers. Whether you’re practicing social distancing, short on time, or simply prefer the convenience, we’re here to help make your zero-waste shopping experience easier than ever.

To ensure a smooth and efficient process, we’ve developed a simple Shop for You Order Form. This form gives us all the information we need to gather your items quickly and efficiently, so you can get your goods without the hassle of in-store shopping. Below is a breakdown of how the process works:

How Our Shop for You Service Works:

  1. Fill Out the Order Form
    Use the ‘Shop for You Order Form’ to detail exactly what you need. This form captures everything we need, from your preferred quantities to any special requests. Once the form is filled out, simply email it to us.

  2. Order Confirmation
    We’ll send you an email confirmation within 24 hours to let you know we’ve received your order. This gives you peace of mind that your request is being processed.

  3. Order Preparation
    Our team will work to gather your items, aiming to have your order ready within 3 days. In many cases, we can have it ready sooner, and we’ll give you a call to let you know if that’s the case. At that time, we’ll also take your payment over the phone.

  4. Grab & Go Pick-Up
    Once your order is ready, you can skip the checkout line! Your items will be pre-packed and ready to pick up. Just swing by the store, grab your order, and go—no waiting in queues to pay.

  5. Refill Your Containers
    While you don’t need to bring your own containers, we know many of you love to. If you’re dropping off containers for refills, we’ve made it even easier for you. We have a designated drop-off spot in the store where you can leave your containers. We’ll fill them up for you, and you won’t need to wait around.

Why Choose Wasteless Pantry’s Shop for You Service?

This service is designed to save you time and make your shopping experience as convenient as possible. Whether you’re looking to minimize your time in-store or simply prefer the ease of having your items ready for collection, our Shop for You service makes it simple. Plus, you’ll enjoy the peace of mind that comes with knowing you’re still shopping sustainably, supporting a zero-waste lifestyle.

By offering this service, we help make the transition to package-free shopping as seamless as possible. You can order everything from pantry staples to eco-friendly household goods, all while reducing your environmental impact and saving valuable time.

Shop for You Order Form – click on red text for PDF which can be typed on or printed

Shop for You Order Form (Word Version)


Yu

So that we don’t miss your order please send it directly to the dedicated orders email address for your local store:
 
Since clarity is key:

Our Returns Policy is available online:  https://www.wastelesspantry.com.au/returns-policy/

Our prices change frequently depending on supply conditions.

We cannot guarantee that all products will be in stock.

There are purchase limits on some products depending on demand and supply.

Please be as clear as possible – this helps staff to fulfill your order more quickly.

Some products which have multiple options (varies depending on your local store), please be clear. For example:

Chia – black or white?

Chocolate –  bits or buttons? milk white or dark (or carob)?

Coffee – Imported or Australian; single origin or blend; decaf; strong, medium or mild

Flour – plain, SR, 00, rye, wholemeal, spelt (white or wholemeal), bakers, gluten, sustainable (stoneground or normal), gluten free?

Laundry Liquid – top or front loader?

Muesli – fruity, tropical, toasted, 98% fat free, organic or sugar free?

Nuts (esp cashews, almonds and peanuts) – raw or roasted/ salted or unsalted?

Oats – organic, rolled or quick?

Paprika – sweet or smoky

Quinoa – tri colour, white or red

Pepper – peppercorns black or blended, Szechuan, white ground 

Rice – basmati, jasmine, arborio, short or long grain

Salt– Fine or Rock, Regular or Pink Lake Salt or flavoured (chicken, garlic, celery, onion, vegetable)

Spices – seeds or ground?

Tea – so many options!

Turmeric – 3% or 5%

We hope this makes it easy to understand and clear what to expect. Thanks for supporting us!


We are still open

Thanks, everyone for supporting us to serve you during the COVID-19 crisis.

Just confirming that yes, we are still open and are sticking with our usual hours at this time.

In line with government recommendations, you will see signs out the front of our stores that help you to understand how we are doing what we can to keep everyone safe.

  • It is a condition of entry that ALL customers sanitise their hands with the provided sanitiser – feel free to use throughout your time in the store as often as needed
  • Maximum numbers of customers can be in the store at one time as per the sign for each store
  • Please wait in a line outside if needed keeping a safe distance apart
  • Due to the above crowd restriction, please limit your time in the store so you get all your shopping done but aren’t browsing. If you could come with a bit of an idea of the things you need that helps!
  • Keep a safe distance from staff and other shoppers
  • Card payments only
  • Respect purchase limits

Do not enter the store if you are sick or have symptoms of COVID-19, please stay home and utilise our Shop for You program to get your goods.

We will talk you through our new checkout process that minimises contact with your goods.

Throughout the day we will shut our doors for 10 minutes to sanitise surfaces and scoops so don’t go away, it’s only a moment for your safety.

In normal times we love having your kids in the store. However, we’ve had to pack up the toys so ideally leave them at home if you can.