Wasteless Pantry will happily accept returns of a product that is not fit for its usual purpose or acceptable quality, if returned within 7 days of purchase, with the original receipt (digital receipts are acceptable for loyalty customers) for a full refund of the purchase price.
Wasteless Pantry is however unable to accept returns of products due to change of mind or mistaken purchase.
Please take care not to overfill when refilling your own containers as products that have been dispensed into a customer’s own vessel cannot be returned to the bulk dispensers for sale for health and safety reasons.
If you overfill or incorrectly choose a product that you have put into a donated jar, we are able to return this item prior to purchase. However, following purchase these items can not be returned.
Please take careful note of the displayed price and discuss with staff if needed, as returns based on an unexpected cost will not be accepted.
Returned unopened, undamaged and unused merchandise will be fully refunded if returned within 30 days with original receipt.